Refund Policy

We take pride in the quality and craftsmanship of our art pieces. Due to the unique and limited nature of our artwork, we do not offer refunds or exchanges on purchases unless the item arrives damaged in transit.

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1. Damaged Items:

   • If you receive a damaged item, please contact us within 48 hours of delivery with photos of the damage. We will provide further instructions for returning the damaged item and issuing a replacement.

2. Return Authorisation:

   • Returns for damaged items must be authorised by our customer service team. Please contact us to obtain a return authorisation and shipping instructions.

3. Refunds for Damaged Items:

   • Once we receive the damaged item and verify the damage, we will issue a refund to your original payment method within 5-7 business days.

4. Shipping Costs:

   • We will not cover the cost of return shipping for damaged items. Please do not return damaged items without authorisation, as we cannot guarantee a refund for unauthorised returns.

5. Final Sale Items:

   • Final sale items are not eligible for return or refund unless they arrive damaged or defective.

If you have any questions or concerns about our refund policy, please don't hesitate to contact our customer service team. Thank you for choosing us for your art purchases!